E-Delivery Features

Understand Features of the Delivery App Along with Functionalities.

User App And the Panel

Customize Customer Solution To Order The Items From The Store Menu Online

Quick Login with Phone and Password

Customers can log in with their phone and password quickly in just one step on the app or website.

Register with Details

Customers can sign up with detailed information asked on the screen, like name, email, country, etc.

Quick Social Signup

Customers can sign up to the app or panel using social app accounts like Facebook or even can log in directly with their Google ID.

Reset Forgot Password

Customers could reset passwords if they forgot the old ones to reset them with the help of the ID and email address.

Add Referral for Benefits

Customers can add a referral code while registering, and also they get one referral code after registering on the platform.

Enter the Address Or Select From the Map

Customers can either enter the address or select their location to get the list of nearby stores and then order from.

Multiple Search Filters

Customers can use search filters like tag, price, distance, and time for easy browsing of the stores they are looking for.

Review Stores

Customers can look for the delivery store reviews before choosing any of them and analyzing the best one to order from.

Get Complete Details of Stores

All the store details like menu, contact details, distance, availability of stores for delivery, etc.

Search Menus of Stores

Customers get to the items of categories of the menu through the search bar for all the stores.

Select Items to Add to the Cart

They can choose multiple items from a store, select from various categories, add all of them into the cart, and order and pay altogether.

Increase Item Quantity Within the Cart

Customers can increase the quantity of the items from the cart with the same modifiers or can get separate modifiers.

Request Special Preferences For Items

While selecting the items and modifiers, customers can add special preferences about the particular items other than modifiers.

Repeat the Item or Customize It with Modifiers

Customers can repeat the item with a choice to keep the modifiers the same as it is or can choose to customize them.

Checkout Screen

It has all the details about the orders, customer details, store details, and payment gateways.

Add Applicable Coupons

Promo codes from the stores and admin will be entered in the checkout screen of the app or panel and redeemed to get exciting benefits.

Add Delivery Note

While ordering, customers can add a delivery note for the address to which the order is being delivered.

Contact Less Delivery

For contactless delivery, customers can tick the box for contactless delivery and get a safe delivery at the address.

Invoice Generation

Customers can preview the invoice of the order before they confirm the order, and also it will be saved in the app or panel after ordering.

Multiple Payment Methods

Customers get multiple payment methods to choose from, like cards, cash, and e-wallets.

Change Delivery Address Before Checkout

Customers can change the delivery address before ordering if required by either entering the address or selecting it from the map.

Schedule or Instant Orders

Customers can place an order for instant delivery or schedule a preferred time and date to their desired addresses.

Tip Delivery man

Customers can send tips to the deliveryman while ordering as per their preferences, which is also optional.

Track Deliveryman

Customers can track the order starting from where the order gets accepted by the store until it gets delivered to the required address.

Generate Confirmation Code for Deliveryman

Users could generate a confirmation code for the deliveryman when they complete the delivery to the addreReviewss to confirm it in the app.

Chat with the Driver or Support

For delivery inquiries or malfunctions in the app, customers can use the chat feature to solve it with the drivers or support team, respectively.

Track Deliveryman on Map

Customers can track the order delivery status through the integrated map with real-time updates.

Review For Delivery Man

Users can upload their reviews for the received delivery services and the ordered item quality after the order is delivered.

Order History

Users can analyze order history (if they have one) with the details like added items, prices, and payment details for completed, accepted, rejected, and canceled orders.

Add Favorite Delivery Addresses

Customers can save favorite addresses and can access that list from any device with the same credentials.

Select Language

Customers can select the languages provided to them by the admin and use the app without any language barrier.

Share Referral Code with New Friends

After registering, customers get a referral code that they can share with new users and get multiple benefits.

Change Profile Details

Customers can update their profiles anytime required by changing their name, email address, contact number, address, etc.

Change Password

Customers can reset the password when they forget it using their email address or phone number. Or they can do so from the profile settings by adding old and new passwords.

Courier Delivery Features

Order online and enjoy hassle-free courier delivery.

Add Pick Up Location

Customers can add a pick-up address for the deliveryman to pick up the parcel by selecting the addresses or typing it manually.

Add Destination Address

Customers can add a destination address for the deliveryman to drop the parcel by selecting the addresses or typing it manually.

Add Package Images

Customers can add one or multiple images of the parcel for the reference of the deliveryman or security purposes.

Add Multiple Stops for Delivery

Customers can choose to add multiple stops in the path between pick and destination addresses and will be charged for the waiting time.

View Path for Delivery

The entire path with the stops can be tracked through the map to analyze the best routes for it.

Round Trip

Customers can add the round trip feature where the deliveryman then reaches the pick location after completing the delivery.

Payment Options

Customers can choose from multiple payment methods to pay for the order from cash, cards, wallet, etc.

Bring Change

Admin can allow this feature to the customers, where customers can select this option in cash payments, and drivers bring change while delivering the parcel.

Add Bank Card for Payment

Customers can add one or multiple bank details within the account to link to the wallet for payment settlements.

Wallet Payment

Customers link bank details with the in-app wallet for order payment through that, choosing it for a quick payment process.

Price Details

Customers can preview the invoice of the courier order before they confirm the order, and also it will be saved in the app or panel after ordering.

Select Vehicle

Customers can select the vehicle for the courier delivery depending on the weight and size of the parcel.

Vehicle Details

While choosing the vehicle, customers get all the details about the vehicle, like capacity, price, etc.

Track Delivery Requests

Customers can track the order delivery status through the integrated map with real-time updates.

Review and Rate Driver

Users can upload their reviews and ratings for the received courier delivery services after it is delivered.

Courier Delivery Request Details

Users can analyze courier delivery request history with the details and are readily available to analyze it anytime.

Contact Delivery man

Customers can call or chat with the deliveryman for any queries about the delivery services.

Delivery Provider App

Delivery Solution To Get Items Delivered – Accept Or Reject Items By Delivery Person

Register with Details

Delivery men can sign up with detailed information asked on the screen, like name, email, country, etc.

Login with Email or Phone

Drivers can log in with their email or phone number and password quickly in just one step on the app or website.

Submit Document

As required by the admin, the deliveryman has to add specific documents while registering to the platform, which will be verified.

Online/Idle

When drivers are not active in the app, it automatically gets idle, and then they will not receive a trip from the customer.

Referral Code

Delivery men can add a referral code while registering, and also they get one referral code after registering.

Navigation

The driver app is integrated with the map, where they can track customer addresses for deliveries

Accept/Reject Orders

Customers can accept or reject the orders depending on their availability and preferences.

Calling and Messaging

Deliveryman can use the in-app chat feature and or call masking for any queries with the customers.

Bank Details

For transactions within the platform, the deliveryman can add bank details which can also link to the wallet integrated into the platform, and pay with it for rides.

Earning Reports

The platform records all the trips of drivers and auto-creates the earning reports. It includes all the details of the trips and can also analyze daily, weekly, and monthly earnings.

Social Sign Up

Delivery providers can sign up to the app using the social app account or can also use the email address for the signup.

Reset Forgot Password

Deliveryman can update the password anytime they want from the profile details adding old and new passwords.

Add Multiple Bank Accounts

Drivers can add more than one bank account details which they can use for the payments settlements through their wallet.

History of Delivery Requests

All the delivery performed by drivers within the platform is saved and listed as a history that can be referred to anytime.

Add and Manage Vehicles

Deliveryman can add their vehicle’s details and documents, which are approved by the admin. In some cases, drivers can add multiple vehicle details.

Chat With Customers

Deliveryman can chat with the customers with the in-app chat feature after the order is placed and accepted by the deliveryman.

Update Profile

Deliveryman can make changes to their profile details like name, email, password, contact details, etc.

Wallet History and Transactions

All the transactions conducted through the wallet related to the deliveryman are stored and recorded as history.

New Design

The deliveryman app is redesigned with enhanced features and functioning and easy interactions with stores and users.

Bring Change

Providers will be requested to bring change (like coins) by the customers where they choose to pay by cash for order and delivery.

Select language

Delivery providers can select the languages provided to them by the admin and use the app without any language barrier.

Amount Withdrawal

Deliveryman can withdraw the amount from their wallet, transfer it to the bank account or do it in cash.

Get Vehicle Approval

Deliveryman can get the approval for the vehicle from admin, updating the details and documents.

Go Offline

Deliveryman can go offline when they are unavailable for the rides, and the status is updated for admin and stores.

Order Details

The deliveryman gets all the details about the orders when they accept the order for delivery service.

Set Availability

Deliveryman can set availability for their presence to accept the delivery request on a particular day and time.

Invoice Details

Deliveryman gets the invoice of the order request they got from the stores, which they have to submit at the end.

Address Track Through Map

Deliveryman gets the integrated map through which they can track the customer’s location for the best routes.

Quick Log Out

It allows deliverymen to swiftly and easily log out of their accounts with just a tap, enhancing convenience and security.

Confirmation Codes

When the delivery is completed, users can generate a code to give to providers for confirmation to end it, which the admin can choose to allow.

Dark ModeTheme

The app has a dark mode, an option that the deliveryman can choose as the app’s theme instantly.

Store App & Panel

Update The Items And Menu Of The Store Through The App And Panel And Manage Item Cycle.

Quick Login with Phone or Password

Stores can log in to the platform directly using the phone and password within a single step.

Register with Details

Stores can sign up with detailed information asked on the screen, like name, email, country, etc.

Quick Social Signup

Stores can use their social credentials to register in the app or panel, like Facebook, Twitter, or even its email address.

Login as Store or Sub Store

There are two types of store accounts – one is a store, and another is a sub store which they can choose while logging in.

Reset Forgot Password

In case the password is lost, it could be recovered using the email address registered with or with the phone number.

Add Referral for Benefits

Customers can add a referral code while registering, and if they have any of the accounts that are already registered and both will get benefits.

Upload Documents

As required by the admin, stores have to add specific documents while registering to the platform, which will be verified.

Add Bank Details

For transactions within the platform, stores can add bank details which can also link to the wallet integrated into the platform, to settle up the payments.

Manage Profile

Customers can make changes to their profile details like name, email, password, contact details, location, etc.

Select Languages

Stores get multiple languages to use the app as given by the admin; they can choose one convenient language.

Change Password

Stores can update the password anytime they want from the profile details adding old and new passwords.

Delivery Time Settings

Stores can update the delivery time availability of the stores in a week which will be shown to the customers.

Store Time Settings

Stores can update the store’s service time availability of the stores in a week which will be shown to the customers.

Create Menu – Item, Modifier, Price

The store can create the menu by adding items, categories, sub-categories, modifiers, and all required details.

Modifier Association

In modifier association, the store can associate various groups of modifiers groups which customers can choose accordingly.

Add Categories/Subcategories

A category is a group of items with various similar items which will sort the large items in the menu, reducing the search friction for customers.

Create Substores

Stores can create substores profiles that can access only assigned screens from the store panel.

Add and Manage Delivery Provider

Stores can add their own delivery providers, create accounts for them, and register a vehicle for them, which will be approved by the admin.

Create and Update Promo Codes

Admin can create promo offers for a time interval that they can set for the customers and apply conditions for customers, setting a recurring time interval.

Create an Order (Parcel, Takeout, or Delivery)

Stores can create orders for the customers depending on the type of order, like parcel, takeaway, and delivery, with the customer’s details

Order List

Admin gets all the order lists separated by time, like today’s orders, tomorrow’s orders, scheduled orders, etc.

Dispatch Orders

Stores can dispatch the orders with two different methods, either assigning the orders manually or auto-assigning to the available and nearest drivers.

Current Week History, Current Month History

All the store’s history about the orders is stored separately as week or month history.

Analyze Order and Delivery Reviews

The store can analyze the reviews about the order and delivery service given by the customers.

Earnings- Weekly, Monthly, and Overall

All the store’s earnings from the orders and delivery service are stored separately as week or month history.

Import and Export Data Sheets

Menu, order list, earnings, and all such lists are imported to the sheet or even exported from the sheet for offline use.

Chat with Deliverymen

Store owners can chat with the delivery for any inquiries about the order, delivery service or addresses, etc.

Order Cancellation Settings

Store owners can decide to set the order cancellation charges, setting the charges that are applied at various stages of the delivery process.

Free Delivery Settings (Stores can set free deliveries for customers)

Stores can set free delivery to the customers with the conditions of minimum ordering amount and radius of the delivery from the store.

Reserve Tables Settings for the Restaurant

Restaurants can allow customers to book a table online, reserve tables as per the individuals, and also set reservation and cancellation fees.

Cancel Table Booking Setting

Restaurants can set the charges for canceling the table booking and orders depending on various factors.

Stores can Print Invoice

Stores get to print the invoice from their order lists, connecting the printer with Bluetooth, which they can use for offline purposes.

Multi Tax Setting

While creating a menu for the stores, they can set multiple taxes for each item. They can also set taxes for all items and services separately.

Order By Scanning the QR Code

Stores can add a table and download its QR, which customers can use to access the menu and order without logging in to the app or panel.

Menu Themes By Admin

Admin can set stores the menu theme between the default row view menu or grid view menu to show it to the customers.

Various Themes

Stores can choose to keep the themes of the panel from various options keeping light and dark themes matching the logo and store theme.

Select Tags

Stores can set the tags based on the items they sell, allowing customers to choose a tag in order to reduce browser fiction.

Store’s General Settings

Stores can manage general settings like business status, visibility, and also if the store will be visible or not to the customers.

Get Multiple Payment Gateways

The store panel and app are integrated with multiple payment gateways like Stripe and Paystack, supporting the payment system in multiple countries

Deliver Parcel

Stores can create an order for the customers to deliver the parcel to their desired address.

Admin Panel

Manage Complete Cycle Of The Delivery Through A Functional Panel

Quick Login

Admin can log in with their phone and password quickly in just one step within the panel.

Analytical Dashboard

Admin dashboard consists of various business and sales details in the form of charts, numbers, and stats – easy to understand and compare.

Order List With All Details and Status

It has an extended list of orders with their status and details about the delivery, deliveryman, locations, and payments. All these types of order requests can be exported to Excel sheets.

Table Booking Requests List

A separate list of table booking orders from the customers comes in the order lists section for the admin to access the list anytime.

Delivery Orders Lists

The admin panel has a separate list of delivery requests from the customers comes in the order lists section.

Dispatch Orders – Auto or Manual

Admin can dispatch the orders with two different methods, either assigning the orders manually or auto-assigning to the available and nearest drivers.

Deliveryman Status

Admin can look out for the deliveryman status from the panel and know about their availability to assign new deliveries.

Reassign Orders When Failed

In case when the assigned deliveries are canceled, the admin can reassign it to the deliveryman with the same process as earlier.

Map View of Stores

In the map view, the admin can locate the stores to know about the distance and which are active, using the given filters.

Map View of Deliveryman

In the map view, the deliveryman can locate the stores to know about the distance and which are active, using the given filters.

Track Deliveryman on Map

Deliveryman can also be tracked by admin on the map view when they are on their trip, also using the filters to look for particulars.

Earnings from Store

Admin gets the complete details of the earnings from the stores where invoice details and all earning-related details can be analyzed.

Earnings form Orders

In each order, admins can analyze the earnings of the deliveryman, store, and admin with the time on which the order is served.

Earnings from Deliveryman

From all the deliveryman admin can analyze the earnings with details like wallet deduct, transaction, and deliveryman’s earnings.

Wallet Requests

Admin gets the wallet requests from the deliveryman and stores, which admin has to approve and can conduct earnings settlements there.

Wallet Transactions

All the wallet transactions are recorded in the admin panel, with the details like country, currency, transfer status, etc.

Wallet History

Admin can refer to the history of the wallet, which has the transaction done by users and delivery providers the wallet.

Set and Manage Store Menu

For all the stores, the admin can create a menu, starting from categories and modifiers up to items and their prices, and manage it all the time.

Set and Manage Courier Delivery Service

Admin can create various courier service setting types and their subtypes in each for the customers.

Manage Customers

Admins can analyze the customers, block and approve them anytime, verify documents (if any), and analyze reviews given by particular customers to store and deliver.

Manage Delivery Providers

Admins can verify providers’ documents, approve them to use the app, or unapproved to discard and add and edit vehicle details for them.

Manage Stores

Admin can manage the stores and their business, verify its documents, permit the business in the platform, and many more things.

Add and Manage Sub Admin

Admins can add sub-admins and manage them to perform a particular task for their business, allowing them to access features and functions that rely on the task.

Check Activity Log

The activity log includes activity that happens in the entire solution (customer, store, and deliveryman), one that fails or is successful with their type and priority.

Add Business in Multiple Countries

Admin can add business in various countries from the admin panel and manage it within the platform.

Add Business in Multiple Cities

Admin can add business in various cities from the admin panel and manage it within the platform.

Set Delivery Area

Admin can draw areas around the city for the delivery business. They can also add a radius to define the area in the city.

Draw Zones in City Areas For Business

Admin can set various zone in a city naming it a special zone, bus zone, or anything defining it separately, setting the business in it.

Set Delivery Fees

Admin can set the delivery charge separately for the counter and delivery types based on distance calculation or base price method.

Distance Calculation and Base Price Methods

Distance calculation methods are about setting the price based on the distance, with fix price, and the base price method is about the fixed base price, and then per unit distance and time, the price varies.

Add and Manage Vehicle

Admin can add a vehicle for the stores adding all the details and verifying it to assign it to the deliveryman.

Admin Settings

Admin setting has many features and functionalities to manage for the users, deliveryman, and stores for the applications.

Allow Bring Change Option in COD

Admin can allow this feature to the customers, where customers can select this option in cash payments, and drivers bring change while delivering the parcel.

Admin Logo Setting

Admins can set the logos for the store app and user app, keep the title icon and mail the background logo from the panel.

Allow Messages

Admins can set permission for email, SMS, and push notifications, after which only that feature is accessed.

Allow Pickup Confirmation Code

Admin allows getting a confirmation code to the deliveryman to verify whether the delivery is picked by the right deliveryman or not.

Allow Delivery Confirmation Code

When the delivery is completed, users can generate a code to give to providers for confirmation to end it, which the admin can choose to allow.

Use Google Captcha

Admin can set the Google captcha for the store, user, and delivery provider login to reduce the spam and abuse access.

Allow Tips to Deliveryman

Admins can set tips type (absolute or percentage) and tips to the delivery man, which users pay while requesting delivery service.

Allow Messages

Admin can allow sending SMS for various purposes in the platform, like important actions or status updates, etc.

Allow Contactless Delivery

Admins can give permission to use the contactless delivery feature to the customers, and stores are intended to follow safety norms.

Set Languages

Admin can set various languages as many as required allowing the users, deliveryman, and stores to select those for using the app.

Allow Maximum Courier Delivery Stops

Courier delivery allows multiple delivery stops to the users, and the number of stops is set by the deliveryman.

App Settings

It includes the technical data about the app, like the App URL, App versions, certificates, and so on, which the admin can edit.

Admin Logo Setting

Admins can set the logos for the store app and user app, keep the title icon and mail the background logo from the panel.

Google Key Settings

Key settings include Google Places API key and Firebase and GCM Key that is editable at any time by the admin.

Notification Settings

Admin has access to notification settings which includes App Push Key Details, App Certificate settings,

Email Templates and Settings

Admin can send emails to desired receivers with various options of readymade templates, sending it with Gmail or Outlook or Server.

SMS Templated and Settings

There are multiple SMS templates that the admin can use to share with the customers, deliveryman, and stores.

Mass Notification Settings

Admin can send a notification to the customers, and deliveryman, deciding the cities and messages.

Set Privacy, Terms, and Conditions

Admin can set the privacy and terms for drivers and customer applications, maintaining the standard norms.

Order Cancellation Reasons

Admins can set the cancellation reasons for the stores, users, and delivery providers, which they can opt for while canceling an order or delivery service.

Set SEO Tag and Script

Admins can set the SEO tags and script in the home page, store detail page, and info page to optimize to make it search engine friendly.

Set Promo Codes

Admin can create promo offers for customers for a time interval which they can set for the customers and apply conditions for customers.

Review and Manage Documents

Admin gets to review all the documents from the stores, deliveryman, and users verify and decide approval for action on the platform.

Examine Reviews

Here admin can analyze all the list reviews and ratings from customers and drivers about the orders and delivery services.

Force Update Option for Apps

Admin can make force updates on apps for some necessary feature integration or anything for better app functionings.